To improve access, HGH will be piloting a new appointment system where ALL patients seeking a Same Day Appointment will speak to a clinician FIRST on the phone. Many thanks for your co-operation.
Welcome to Hall Green Health
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours
and how to register
, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Friends & Family Test Survey
The Friends and Family Test is a way for all patients to give feedback quickly and have their say on the care and treatment they experience across the NHS in England. It helps to improve local healthcare services for everyone by highlighting what is working well and what can be improved. The FFT has been in use in some hospital services since 2013 and is now expanding to more parts of the NHS, including GP practices from December 2014. For full details, see www.nhs.uk/friendsandfamily
Here at Hall Green Health we are now able to offer you, our patients, the opportunity to participate in this survey. You can pick up a survey card the next time you visit the surgery. Alternatively, we have the survey here on our website.
Just click on the link below to take the survey.
89% of patients who completed the Friends and Family Survey in December have indicated that they would be extremely likely or likely to recommend the surgery to friends and family.
We received a number of positive comments in January and these included Doctors listening and caring. Patients reporting they had a good service and being able to get an appointment to see the doctor the next day and on a Saturday. We were pleased to hear that nothing was too much trouble and that patients considered the practice to be friendly and efficient, with clean and caring environment and excellent health care staff.
Online Access to Medical Record (Summary)
Hall Green Health is pleased to announce that in addition to online appointment booking and prescription requests you can now register to view your medical record online. At the moment this allows you to view medications, allergies and immunisations but over the coming year this will expand to include most of the medical record. If you want to take advantage of this then please come into the surgery with photo ID. There is a patient leaflet which we would like you to share with you, which gives further information about the service. If after reading this, you would still like to progress with this, we will ask that you complete a registration form which will be processed for us to activate this service.
(Site updated 18/05/2015)