Practice Policies

Some of the Practice Polices can be found on this page. These policies outline the procedures we adhere to so that we can provide the best possible care to our patients.

Access to medical records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records.


There are occasions when patients need to be assessed by a clinician which might involve intimate examinations.


The practice complies with the Data Protection Act. All information about patients is confidential.


The principle of consent is an important part of medical ethics and international human rights law.

Duty of Candour

We endeavor to provide a first class service at all times but sometimes things go wrong and our service may fall below our expected levels.

Feedback & Complaints

We are continually looking to turn patient feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

Freedom of Information

The Freedom of Information Act deals with access to official information and gives individuals or organisations the right to request information from any public authority.

GP earnings

All practices are required to declare the mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

In times of bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days.

Named GP

The named GP is largely a role of oversight. It reassures patients they have one GP who is responsible for their care.

Privacy Policy

This privacy notice lets you know what happens to any personal data that you give to us, or any information that we may collect from you or about you from other organisations.

Page last reviewed: 18 January 2024