Primary Care Network (PCN) Staff

Management

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Social Prescriber

Social prescribing can help to strengthen community resilience and personal resilience, and reduces health inequalities, addressing the wider determinants of health by increasing patients’ active involvement with their local communities.

It particularly works for patients who: have long-term conditions (including support for mental health), are lonely or isolated, or have complex social needs which affect their wellbeing.

The role includes:

• Working with patients to co-produce a simple personalised support plan to address the patients’ health and wellbeing needs based on the person’s priorities, interests, values and motivations.
• Developing effective and supportive working relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate and supported referrals for patients.
• Working in partnership with local voluntary and community organisations to build a comprehensive directory of local resource to design and support social prescribing.
• Identifying local community assets and gaps in local provision.

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Care Coordinators

Care Coordinators are here to support groups of our population who may need additional or focused support generally due to health or social issues. This can include a wider range of things. Below is a summary of our Care Coordinators and who they are supporting.

• We help find and support groups of patients who may need extra care, giving them personalised support.
• We help people get ready to make decisions about their care by using tools that explain their options clearly.
• We answer questions, help book and manage appointments, and make sure people get clear information to help them understand and manage their health.
• We help people join courses, support groups, or activities that help them take more control of their health and feel better.
• We guide people and their carers through different health and care services, working with other support staff like health coaches and link workers.
• We also help organise and run team meetings with health and care staff to make sure everyone is working together to support patients.