Non-urgent advice: Out of Hours and Emergencies
Medical Emergencies
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
When to call 999
When to go to A&E
NHS 111
If you need medical help now, please use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
BADGER
When the practice is closed, requests for emergency treatment will be dealt with by our out-of-hours service, BADGER.
BADGER can be contacted on 0121 766 2100.
When contacting an out-of-hours service, they may ask for you to be seen at a location other than Hall Green Health.
When to visit urgent treatment centres or other urgent care services
Find urgent and emergency care services
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
When to call 999
When to go to A&E
NHS 111
If you need medical help now, please use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
BADGER
When the practice is closed, requests for emergency treatment will be dealt with by our out-of-hours service, BADGER.
BADGER can be contacted on 0121 766 2100.
When contacting an out-of-hours service, they may ask for you to be seen at a location other than Hall Green Health.
When to visit urgent treatment centres or other urgent care services
Find urgent and emergency care services
Health A to Z
Your complete guide to conditions, symptoms and treatments, including what to do and when to get help.
Wellbeing
Visit our wellbeing hub to find lots of resources to help with various health and social concerns, including cancer support.
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
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Page last reviewed: 11 November 2025